Payment and Dispatch

1. Payment options:

1.1 For deliveries within Germany, we offer the following payment options, unless otherwise specified in the respective product presentation in the offer:

  • Paypal
  • Credit / Debitcard (via Mollie with Visa/MasterCard)
  • Giropay
  • Prepayment
  • Pay later
  • Pay now
  • SOFORT Banking
  • Cash on collection (no shipping costs will be charged automatically)


1.2 In the case of self-collection, the seller first informs the buyer by e-mail that the goods ordered by him are ready for collection. After receiving this e-mail, the buyer can collect the goods by arrangement with the seller. In this case, no shipping costs will be charged.

2. Dispatch:

Your goods will be dispatched via the parcel service provider DHL Paket.
You can also collect the ordered goods from our shop (Hirschstraße 13 in 69190 Walldorf).
Orders placed before 14:00 will be dispatched on the same day (prepayment depends on receipt of payment).

3. Shipping costs:

Shipping and payment terms

Europe EU countries

Country of destinationShipping costsDelivery (time)
Germany 5,90 € (free shipping at 50 €) DHL Premium, 1-3 working days
Belgium 33 € DHL Premium, 2-3 working days
Denmark 33 € DHL Premium, 2-3 working days
France 33 € DHL Premium, 2-3 working days
Luxembourg 33 € DHL Premium, 2-3 working days
Monaco 33 € DHL Premium, 3-4 working days
Netherlands 33 € DHL Premium, 1-2 working days
Austria 33 € DHL Premium, 2-3 working days
Poland 33 € DHL Premium, 2-3 working days
Czech Republic 33 € DHL Premium, 2-3 working days
Andorra 36 € DHL Premium, 4-7 working days
United Kingdom 36 € DHL Premium, 3-4 working days
Italy 36 € DHL Premium, 2-4 working days
San Marino 36 € DHL Premium, 5-8 working days
Sweden 36 € DHL Premium, 2-4 working days
Slovakia 36 € DHL Premium, 2-3 working days
Slovenia 36 € DHL Premium, 2-3 working days
Spain 36 € DHL Premium, 3-4 working days
Hungary 36 € DHL Premium, 3-4 working days
Vatican City 36 € DHL Premium, 5-7 working days
Bulgaria 38 € DHL Premium, 4-5 working days
Estonia 38 € DHL Premium, 3-4 working days
Finland 38 € DHL Premium, 3-5 working days
Greece 38 € DHL Premium, 5-6 working days
Ireland 38 € DHL Premium, 3-4 working days
Croatia 38 € DHL Premium, 2-3 working days
Latvia 38 € DHL Premium, 3-4 working days
Lithuania 38 € DHL Premium, 3-4 working days
Malta 38 € DHL Premium, 5-7 working days
Portugal 38 € DHL Premium, 3-5 working days
Romania 38 € DHL Premium, 3-4 working days
Cyprus 38 € DHL Premium, 8-12 working days

Europe Non-EU countries

Country of destinationShipping costsDelivery (time)
Liechtenstein 39 € Plus custom and taxes in the country of destination DHL Premium, 2-4 working days
Switzerland 39 € Plus custom and taxes in the country of destination DHL Premium, 2-3 working days
Albania 55 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Belarus 55 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Bosnia and Herzegovina 55 € Plus custom and taxes in the country of destination DHL Premium, 5-7 working days
Faroe Islands 55 € Plus custom and taxes in the country of destination DHL Premium, 5-7 working days
Greenland 55 € Plus custom and taxes in the country of destination DHL Premium, 5-7 working days
Iceland 55 € Plus custom and taxes in the country of destination DHL Premium, 5-7 working days
Moldova 55 € Plus custom and taxes in the country of destination DHL Premium, 7-11 working days
Montenegro 55 € Plus custom and taxes in the country of destination DHL Premium, 10-12 working days
Macedonia 55 € Plus custom and taxes in the country of destination DHL Premium, 5-7 working days
Norway 55 € Plus custom and taxes in the country of destination DHL Premium, 3-5 working days
Serbia 55 € Plus custom and taxes in the country of destination DHL Premium, 9-14 working days
Ukraine 55 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days

International

Country of destinationShipping costsDelivery (time)
Egypt 85 € Plus custom and taxes in the country of destination DHL Premium, 7-9 working days
Algeria 85 € Plus custom and taxes in the country of destination DHL Premium, 8-13 working days
Georgia 85 € Plus custom and taxes in the country of destination DHL Premium, 12-17 working days
Israel 85 € Plus custom and taxes in the country of destination DHL Premium, 10-14 working days
Lebanon 85 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Libya 85 € Plus custom and taxes in the country of destination DHL Premium, 10-12 working days
Morocco 85 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Russia 85 € Plus custom and taxes in the country of destination DHL Premium, 11-13 working days
Syria 85 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Tunisia 85 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Turkey 85 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Afghanistan 160 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Armenia 160 € Plus custom and taxes in the country of destination DHL Premium, 12-18 working days
Azerbaijan 160 € Plus custom and taxes in the country of destination DHL Premium, 7-9 working days
Bahrain 160 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Bangladesh 160 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Bhutan 160 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Brunei Darussalam 160 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
China 160 € Plus custom and taxes in the country of destination DHL Premium, 8-11 working days
India 160 € Plus custom and taxes in the country of destination DHL Premium, 14-16 working days
Indonesia 160 € Plus custom and taxes in the country of destination DHL Premium, 8-12 working days
Iraq 160 € Plus custom and taxes in the country of destination DHL Premium, 11-15 working days
Iran 160 € Plus custom and taxes in the country of destination DHL Premium, 8-13 working days
Japan 160 € Plus custom and taxes in the country of destination DHL Premium, 4-7 working days
Yemen 160 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Jordan 160 € Plus custom and taxes in the country of destination DHL Premium, 10-12 working days
Cambodia 160 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Canada 160 € Plus custom and taxes in the country of destination DHL Premium, 7-12 working days
Kazakhstan 160 € Plus custom and taxes in the country of destination DHL Premium, 9-13 working days
Qatar 160 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Kyrgyzstan 160 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Kuwait 160 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Laos 160 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Malaysia 160 € Plus custom and taxes in the country of destination DHL Premium, 7-10 working days
Maldives 160 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Mexico 160 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Mongolia 160 € Plus custom and taxes in the country of destination DHL Premium, 10-12 working days
Myanmar 160 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Nepal 160 € Plus custom and taxes in the country of destination DHL Premium, 8-12 working days
North Korea 160 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Oman 160 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
East Timor 160 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Pakistan 160 € Plus custom and taxes in the country of destination DHL Premium, 7-10 working days
Papua New Guinea 160 € Plus custom and taxes in the country of destination DHL Premium, 7-10 working days
Philippines 160 € Plus custom and taxes in the country of destination DHL Premium, 8-14 working days
Saudi Arabia 160 € Plus custom and taxes in the country of destination DHL Premium, 2-4 working days
Singapore 160 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Sri Lanka 160 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
South Korea 160 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Tajikistan 160 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Taiwan 160 € Plus custom and taxes in the country of destination DHL Premium, 8-11 working days
Thailand 160 € Plus custom and taxes in the country of destination DHL Premium, 7-9 working days
Turkmenistan 160 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
United States 160 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Uzbekistan 160 € Plus custom and taxes in the country of destination DHL Premium, 7-10 working days
United Arab Emirates 160 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Vietnam 160 € Plus custom and taxes in the country of destination DHL Premium, 13-18 working days
Angola 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Anguilla 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Antigua and Barbuda 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Equatorial Guinea 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Argentina 195 € Plus custom and taxes in the country of destination DHL Premium, 7-10 working days
Aruba 195 € Plus custom and taxes in the country of destination DHL Premium, 6-9 working days
Ethiopia 195 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Australia 195 € Plus custom and taxes in the country of destination DHL Premium, 8-14 working days
Bahamas 195 € Plus custom and taxes in the country of destination DHL Premium, 6-10 working days
Barbados 195 € Plus custom and taxes in the country of destination DHL Premium, 6-10 working days
Belize 195 € Plus custom and taxes in the country of destination DHL Premium, 8-13 working days
Benin 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Bermuda 195 € Plus custom and taxes in the country of destination DHL Premium, 6-12 working days
Bolivia 195 € Plus custom and taxes in the country of destination DHL Premium, 6-10 working days
Bonaire 195 € Plus custom and taxes in the country of destination DHL Premium, 6-9 working days
Botswana 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Brazil 195 € Plus custom and taxes in the country of destination DHL Premium, 16-21 working days
British Indian Ocean Territory 195 € Plus custom and taxes in the country of destination DHL Premium, 16-21 working days
British Virgin Islands 195 € Plus custom and taxes in the country of destination DHL Premium, 16-21 working days
Burkina Faso 195 € Plus custom and taxes in the country of destination DHL Premium, 10-12 working days
Burundi 195 € Plus custom and taxes in the country of destination DHL Premium, 8-12 working days
Chile 195 € Plus custom and taxes in the country of destination DHL Premium, 9-16 working days
Costa Rica 195 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Côte d'Ivoire 195 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Dominica 195 € Plus custom and taxes in the country of destination DHL Premium, 10-12 working days
Dominican Republic 195 € Plus custom and taxes in the country of destination DHL Premium, 10-12 working days
Djibouti 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Ecuador 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
El Salvador 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Eritrea 195 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Eswatini 195 € Plus custom and taxes in the country of destination DHL Premium, 3-4 working days
Falkland Islands 195 € Plus custom and taxes in the country of destination DHL Premium, 8-12 working days
Fiji 195 € Plus custom and taxes in the country of destination DHL Premium, 10-12 working days
French Guiana 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
French Polynesia 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
French Southern and Antarctic Lands 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Gabon 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Gambia 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Ghana 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Grenada 195 € Plus custom and taxes in the country of destination DHL Premium, 11-15 working days
Guadeloupe 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Guatemala 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Guinea 195 € Plus custom and taxes in the country of destination DHL Premium, 9-11 working days
Guinea-Bissau 195 € Plus custom and taxes in the country of destination DHL Premium, 10-12 working days
Guyana 195 € Plus custom and taxes in the country of destination DHL Premium, 8-15 working days
Haiti 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Honduras 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Jamaica 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Cayman Islands 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Cameroon 195 € Plus custom and taxes in the country of destination DHL Premium, 10-12 working days
Cape Verde 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Kenya 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Kiribati 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Colombia 195 € Plus custom and taxes in the country of destination DHL Premium, 16-24 working days
Comoros 195 € Plus custom and taxes in the country of destination DHL Premium, 8-12 working days
Congo, Democratic Republic 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Congo, Republic 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Cuba 195 € Plus custom and taxes in the country of destination DHL Premium, 14-20 working days
Lesotho 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Liberia 195 € Plus custom and taxes in the country of destination DHL Premium, 10-12 working days
Madagascar 195 € Plus custom and taxes in the country of destination DHL Premium, 10-12 working days
Malawi 195 € Plus custom and taxes in the country of destination DHL Premium, 10-12 working days
Mali 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Marshall Islands 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Martinique 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Mauritania 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Mauritius 195 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Mayotte 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Micronesia 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Montserrat 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Mozambique 195 € Plus custom and taxes in the country of destination DHL Premium, 7-10 working days
Namibia 195 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Nauru 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
New Caledonia 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
New Zealand 195 € Plus custom and taxes in the country of destination DHL Premium, 10-16 working days
Nicaragua 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Netherlands Antilles 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Niger 195 € Plus custom and taxes in the country of destination DHL Premium, 8-11 working days
Nigeria 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Palau 195 € Plus custom and taxes in the country of destination DHL Premium, 6-7 working days
Panama 195 € Plus custom and taxes in the country of destination DHL Premium, 6-8 working days
Paraguay 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Peru 195 € Plus custom and taxes in the country of destination DHL Premium, 8-13 working days
Pitcairn Islands 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Reunion 195 € Plus custom and taxes in the country of destination DHL Premium, 7-10 working days
Rwanda 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Solomon Islands 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Zambia 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Samoa 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Sao Tome and Principe 195 € Plus custom and taxes in the country of destination DHL Premium, 9-11 working days
Senegal 195 € Plus custom and taxes in the country of destination DHL Premium, 8-11 working days
Seychelles 195 € Plus custom and taxes in the country of destination DHL Premium, 6-9 working days
Sierra Leone 195 € Plus custom and taxes in the country of destination DHL Premium, 7-10 working days
Zimbabwe 195 € Plus custom and taxes in the country of destination DHL Premium, 6-9 working days
Somalia 195 € Plus custom and taxes in the country of destination DHL Premium, - working days
Saint Helena 195 € Plus custom and taxes in the country of destination DHL Premium, 14-19 working days
Saint Kitts and Nevis 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Saint Lucia 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Saint Pierre and Miquelon 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Saint Vincent and the Grenadines 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
South Africa 195 € Plus custom and taxes in the country of destination DHL Premium, 10-17 working days
Sudan 195 € Plus custom and taxes in the country of destination DHL Premium, 7-9 working days
South Sudan 195 € Plus custom and taxes in the country of destination DHL Premium, 7-9 working days
Suriname 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Tanzania 195 € Plus custom and taxes in the country of destination DHL Premium, 7-10 working days
Togo 195 € Plus custom and taxes in the country of destination DHL Premium, 7-10 working days
Tonga 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Trinidad and Tobago 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Chad 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Turks and Caicos Islands 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Tuvalu 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Uganda 195 € Plus custom and taxes in the country of destination DHL Premium, 7-10 working days
Uruguay 195 € Plus custom and taxes in the country of destination DHL Premium, 7-10 working days
Vanuatu 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Venezuela 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days
Wallis and Futuna 195 € Plus custom and taxes in the country of destination DHL Premium, 10-15 working days
Central African Republic 195 € Plus custom and taxes in the country of destination DHL Premium, 8-10 working days

 

For orders shipped to countries outside Europe or non-EU member states, additional customs duties, import fees and customs clearance and service fees may apply. These fees vary depending on the destination country. We recommend that you check the amount of these fees with your local customs office in advance. Please note that you are responsible for these costs.

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Contact
We are here for you
You can reach us
Monday - Saturday 09:00 - 18:00

06227 7883130

Quite flexible by e-mail
customercare@valuara.com

Or simply use our
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